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Privacy Policy

Effective Date: November 1, 2024

SoluNexus ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal information.

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1. Information We Collect

1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form.

  • Subscribe to our services.

  • Communicate with us via email or other means.

Examples of personal information include:

  • Name, email address, phone number, and business information.

1.2 Non-Personal Information
We may collect non-personal information automatically when you interact with our website. This may include:

  • IP address.

  • Browser type and version.

  • Pages visited, time spent on pages, and referring website addresses.

1.3 Cookies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website performance. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

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2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services.

  • To personalize your experience on our website.

  • To communicate with you, respond to inquiries, and provide customer support.

  • To process payments and manage subscriptions.

  • To analyze website usage and improve our offerings.

  • To comply with legal obligations.

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3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers
We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, IT support, or marketing platforms.

3.2 Legal Compliance
We may disclose your information if required to do so by law or if we believe it is necessary to:

  • Protect the rights, property, or safety of SoluNexus, our users, or others.

  • Respond to legal claims or requests from public authorities.

3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

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4. How We Protect Your Information

We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data.

  • Secure servers and firewalls.

  • Regular security audits and updates.

While we strive to protect your information, no system is entirely secure. Please use caution when sharing personal information online.

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5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.

  • Opt-Out: Opt out of receiving marketing communications from us.

To exercise these rights, please contact us at solunexus@gmail.com

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6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

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7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

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8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete it promptly.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised effective date.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
 

Thank you for trusting SoluNexus!

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